Need help now?
Essential contact information for students in an emergency, crisis or urgent situation.
If you, or a person you are concerned about, are in immediate danger, call 999 (9-999 from an internal University phone). This number is the UK’s official emergency number. Police, fire or ambulance services will be sent to you, depending on the type of help you need.
After calling 999
If you live in University accommodation
- On evenings and weekends, call your Halls Life team
- Monday to Friday, 9am to 5pm, call your residential services manager
If you do not live in University accommodation
- Monday to Friday, 8.45am to 5pm, call Student Services on +44 (0)1334 46 2020 (2020 from an internal University phone)
- Monday to Sunday, 24 hours a day, call the Security and Response Team on +44 (0)1334 46 8999
Security and Response
For help 24 hours a day, 7 days a week, you can call the Security and Response team on +44 (0)1334 46 8999, if you:
- have any concerns
- want to discuss or report a security incident or crime
- want to talk to a member of Student Services after 5pm on a weekday, or on weekends.
Student Services
Student Services staff are available 24 hours a day for help in emergency situations.
If you have urgent concerns about your welfare, or the welfare of another student, contact Student Services or the Advice and Support Centre (ASC) by calling +44 (0)1334 46 2020, Monday to Friday, 8.45am to 5pm.
Support for survivors of sexual violence
The University supports survivors of sexual violence, which includes sexual assault and harassment. If you’ve experienced sexual violence or are unsure of what to do, please consider:
- Safety: if you have current concerns for your safety or require medical attention, please contact emergency services and the University support staff listed above.
- Support: if you have been sexually harassed or sexually assaulted, you do not have to cope on your own – whether within or outwith daytime hours, Student Services staff are available to help on the contact numbers above. You may wish to seek support outside the University – please see the resource for students on sexual misconduct.
- Information and resources: if you are safe and have access to support, but are unsure about what to do, the University has produced an advice and guidance resource for students on sexual misconduct.