Internet, TV and phone

• Internet

  All bedrooms in halls of residence have free access to the University's wireless service 'Eduroam' as well as a cabled network socket for access to ResNet (Residence Network). 

  If you experience issues, please contact the IT Service Desk by phoning +44 (0)1334 46 3333 or emailing itservicedesk@st-andrews.ac.uk. You can also find an IT Help Point in the Main Library. 

  Wireless internet

  To find out how to connect to Eduroam, please see the internet access pages. 

  Cable internet

  ResNet is included in your residence fees, so there is no additional cost for using this service. 

  To connect to ResNet, you will need an ethernet cable, which you can request from your residential services manager. Once you have this cable, follow these steps:

  1. Connect your cable to the socket and start your computer.
  2. Ensure your computer setup is correct.
  3. Launch a preferred internet browser.
  4. Your browser will be re-directed to the ResNet registration pages.
  5. Use your University username and password to log in as directed.
  6. Follow the on-screen instructions.
  7. Restart your computer when requested.

  Once your computer has restarted, you will be able to access a range of network services including your email and the web.

• Phone

  Internal telephones are provided in the residence for emergency use. You should check where the nearest phone is.

  If you are calling another University phone from the one provided in your room or flat, you can use the internal dialling system. This means you only need to dial the last four digits of a University phone number. For example, for +44 (0)1334 46 2020, you only need to dial 2020 from a University phone.

• TV licence

  You need to purchase a TV license to watch or record live TV programmes on any channel or to download or watch BBC programmes on iPlayer. 

  You will need a TV license regardless of what device you watch it on. This could include, for example, computers, phones, and game consoles. 

  If you live in a residence that provides TVs in rooms or shared communal kitchens, you will still need to provide a TV license to watch programmes on these.

  If you watch TV without a license, you could risk prosecution and a heavy penalty plus legal costs.

  See information for students on TV licensing.