Course selection
Practical Conflict Resolution Skills for Academics
Audience: Academic staff, Research staff, Research supervisors
Date: Thursday 16 January 2025
Times: 10.00 to 12.00
Programme: Academic Staff Development Programme
Key details: We all experience conflict, this workshop will help you examine your preferred responses, considering options for navigating conflict to uncover mutually acceptable resolutions.
Course information
This practical and interactive workshop will consider some of the costs and causes of conflict in higher education. We will identify how newly developed tools in emotional intelligence can help those mediating conflicts as well as helping those in the thick of disagreement. We will look at identifying signs of growing conflict and how to navigate it. The trainer will introduce the concept of using the ‘Brave Space’ model to support potentially sensitive conversations in groups.
Aside from the strategies provided in this session, the presenters will reflect upon the mediative options available and introduce the new mediation service as a constructive way to resolve disagreements.
Aims and objectives
By the end of this workshops staff should be able to:
- Explain common responses to conflict and the basic principles of mediation.
- Explain the causes and impacts of conflict in higher education.
- Confidently identify and choose a response to situations where conflict occurs.
- Signpost people in conflict to support
Tutors
Rebecca Swarbrick
Venue
Seminar 6, Gateway