Course selection
Dealing with Difficult Behaviour 1
Audience: Academic staff, Professional staff, Research staff, Research supervisors
Date: Tuesday 18 February 2025
Times: 09.30 to 12.30
Programme: Dignity and Inclusion Portfolio
Course information
Definition:
‘Behaviour by individuals and groups, which causes others problems, and which limits the potential of all concerned to learn and live their lives in as full and free a manner as possible’. (Crawley 2005: 89)
Course Description:
Participants will engage in personal work and dialogue to explore the different types of behaviour in self and others. Case studies will be discussed to look at where behaviours originate and how each individual works with them. This course is set to increase your self awareness, assertiveness and confidence in dealing with difficult behaviour.
‘Being assertive does not mean attacking or ignoring others feelings. It means you are willing to hold up for yourself fairly-without attacking others’. Albert Ellis – ‘Theory of Personality’.
Aims and objectives
Aims:
- To understand different types of behaviour: Passive, Aggressive, Manipulative and Assertive
- To learn how to manage the difficult behaviours
- To increase self awareness
- Understand negative characteristics and their routes
- Increase confidence and assertiveness
Objectives:
- To recognise different behaviours and aim to practice how to deal with them
- Take away coping strategies to make positive change
Tutors
Sylvia Hillman
Venue
Boardroom, Gateway