Learning and development

Learning and development are a range of microlearning or workshops that will cover either single learning objectives or multiple learning objectives, specifically for managers. They may be in the form of self-direct learning on digital platforms or in person workshops.

Aim: To provide managers with learning and development opportunities to support their role and career development.

Outcomes:

Training material for just-in-time needs.
Curated learning material to minimise managers searching time.
Learning resources to suit a variety of learning preferences.
Dedicated learning for every step of the employee lifecycle.

The Personal Development Management System (PDMS) is used for booking all face-to-face events, whether in person or through Microsoft Teams. Moodle is a platform that hosts various digital content, including eLearning modules and links to other resources like Ted Talks or LinkedIn Learning.

Feedback is encouraged to enhance this provision, so managers are invited to suggest additional training needs by emailing osds@st-andrews.ac.uk.

The University has curated the following learning opportunities to support managers through the employee lifecycle and managing service. The detailed descriptions for each learning title are available on the Personal Development Management System (PDMS) or Moodle.

Managing the employee lifecycle
Managing the service

Managing the employee lifecycle

The journey an employee takes through the University can be varied and sometimes complex. A manager has a duty to support and develop their staff throughout this journey.

Attraction and recruitment
Onboarding and induction
Staff experience and retention
Development and performance
Off boarding

Attraction and recruitment

Learning title	Format	Platform
Recruitment and selection	In person course	PDMS
Conversations and interviews	Open Learn course	Moodle
How to write a good job description	Article	Moodle
Create an effective job advertisement	Article	Moodle
How to shortlist job candidates	Article	Moodle
Being on a selection panel	Video	Moodle

Onboarding and induction

Learning title	Format	Platform
New staff portal	Links to all information	New Staff Portal webpage
Effective onboarding	Article	Moodle
Probation guidance	Elearning module	Moodle
How to write a workplace induction	Article	Moodle

Staff experience and retention

Learning title	Format	Platform
Bitesize for managers – absence	In person course	PDMS
Bitesize for managers – health and safety	In person course	PDMS
Bitesize for managers – dignity and respect	In person course	PDMS
Bitesize for managers – supporting applicants for regrading	In person course	PDMS
Leading with emotional intelligence	eLearning module	Moodle
Employment relations and employee engagement	Open learn course	Moodle
Developing high trust work relationships	Open learn course	Moodle
Difference and challenge in teams	Open learn course	Moodle
Hybrid working: wellbeing and inclusion	Open learn course	Moodle
Hybrid working: skills for leadership	Open learn course	Moodle
Employee engagement	Open learn course	Moodle
Designing a team day	In person course	PDMS

Development and performance

Learning title	Format	Platform
They Pygmalion Effect	Video	Moodle
Dealing with difficult behaviour	In person course	PDMS
Bitesize for managers – capability	In person course	PDMS
Bitesize for managers – grievance	In person course	PDMS
The art and science of giving and receiving feedback	LinkedIn learning course	Moodle
The four stages of team development	eLearning module	Moodle
Developing a thriving team	eLearning module	Moodle
How teams work	Open learn course	Moodle
Resolving team conflict	Open learn course	Moodle
Relationships in teams	Video	Moodle
Managing people: motivation and performance	In person course	PDMS
Mediation and conflict resolution skills for managers	In person course	PDMS

Off boarding

Learning title	Format	Platform
Conducting staff exit meetings	Article	Moodle

Managing the service

Most managers gained their role through their expertise of their subject matter, however there are differences between delivering the service and managing the service.

Communication
Planning, workload management and change
Meetings
Problem solving, decision-making and risk management
Project management
Finance

Communication

Learning title	Format	Platform
Effective communication	Face-to-face session	PDMS
Writing reports	tbc
Guide to negotiation and persuading	eLearning module	Moodle

Planning, workload management and change

Learning title	Format	Platform
Hybrid working: change management	OpenLearn module	Moodle
Hybrid working: organisational development	OpenLearn module	Moodle
Hybrid working: planning for the future	OpenLearn module	Moodle
Five strategies for managing scope	eLearning module	Moodle
The secrets of skilled delegation	eLearning module	Moodle
Delegating tasks	Linkedin Learning	Moodle
Focus, Plan, Do	Face-to-face session	PDMS

Meetings

Learning title	Format	Platform
Building consensus in meetings	eLearning module	Moodle
Leading effective project meetings	eLearning module	Moodle
Leading effective meetings	Face-to-face session	PDMS
Presentation skills	Face-to face session	PDMS (on request)

Problem solving, decision-making and risk management

Learning title	Format	Platform
Problem solving fundamentals	eLearning module	Moodle
Making decisions	OpenLearn module	Moodle
Advanced problem solving	eLearning module	Moodle
Decision trees and dealing with uncertainty	eLearning module	Moodle
Managing complicated vs complex problems	eLearning module	Moodle
Risk management	OpenLearn module	Moodle

Project management

Learning title	Format	Platform
Project management – an introduction	Face-to-face session	PDMS
Project management: the start of the project journey	OpenLearn module	Moodle

Finance

Learning title	Format	Platform
Budget management	To be confirmed
Finance and procurement unit	Webpage	Finance and procurement webpage

University of St Andrews

OSDS