University of St Andrews

Responsibilities continued:

• Working with Schools/Units to develop the use of Moodle to support teaching, learning and assessment for both on- and off-campus learners.
• Designing and delivery learning technology events to encourage collaborative working across the institution.
• Investigating and evaluating new technologies and disseminating good practice across the institution.
• Managing and coordinating IT Skills Training provision.

Background:

I graduated from the University of Aberdeen with a degree in Scots Law, and Postgraduate Diploma in Legal Practice in 1992, and went on to take a Diploma in Management from the University of Dundee in 1996 whilst working in HR for a local firm in Dundee. My career in learning technology started at the University of Dundee, where I worked on the development of the University’s transferable skills website, Advance@Dundee. I then moved to the University of Aberdeen to a Learning Technologist post, and from there was tempted back to Dundee to the post of Senior Learning Technologist 18 months later. I was in post in Dundee for 13 years, with responsibility for the design, implementation, development and support of the institutional VLE (Blackboard) and associated learning technologies.  This was a varied role, involving systems administration, creative project work with academics and a large staff development component (including leading a module - Learning & Teaching Online - on the PGCertTHE programme). I look forward to the challenge of using this experience in a new environment, and to sharing my passion for technology enhanced learning with staff and students at St. Andrews.

Background: 

Aqsa graduated with an MLitt in Art History at the University of St Andrews in 2023. She then went on to work as the Collections Trainee for Libraries and Museums, University of St Andrews.

Background:

Stephanie joined CEED (then CAPOD) in 2018, having previously worked at Perth & Kinross Council as a Transformation Graduate, and in Client Services for an Investment Services company. She holds a BA in English and American Literature and an MA in Dickens and Victorian Culture at the University of Kent.

Prior to this post, Lauren worked with an interest in academic and educational development at the University of Dundee and has just completed a PhD in bibliotherapy and children’s literature.

Background:

I first graduated from St Andrews in 2016 with an MA(Hons) in Mediaeval History and Classical Studies, before moving on to pursue a career in public relations.  After three years developing stakeholder engagement and communication strategies for energy and infrastructure businesses (ask me about concrete or pylons!), I was lured back to ‘The Bubble’ to complete an MLitt in Mediaeval History.  Currently a PhD candidate exploring disabilities in the Middle Ages, I have experience as a module tutor and have co-ordinated and delivered both academic and professional skills development sessions for students.

Background

Andy graduated from the University of St Andrews in 1994 with a degree in Economic & Social History, followed by an MSc In Information Technology from the University of Abertay in Dundee. After a spell working as a tutor at Abertay, he worked as an IT Trainer with the Scottish Fire and Rescue Service in Dundee, providing IT training to users across the Tayside and Perthshire regions. Andy then moved on to an IT role with St Andrews Links Trust, before returning to the University of St Andrews in 2006 as the IT Officer for the School of History, supporting staff and students across the department.

Responsibilities continued:

• Design, deliver and coordinate a comprehensive IT training programme covering the University’s supported desktop productivity software for all staff and research post-graduate students. This programme is designed to improve the effective use of technology and with that, productivity.
• Offer a bespoke service for delivering customized IT training to cater to specific needs across the University.
• Administer and deliver the Microsoft Office Specialist (MOS) Certification programme, an industry-standard IT qualification to accredit desktop IT skills.
• Maintain and administer the University’s subscription to the Microsoft IT Academy, an online resource for multimedia e-learning courses.
• Collaborate with IT Services on training projects to address areas of need as identified by Helpdesk audits and the ever-evolving service strategy.
• Contribute to the Technology Enhanced Learning team to support teaching staff.

Background:

Sonny comes from a science background, taking a degree in Marine Biology and spending 10 years in bio-medical research. A PG Certificate in IT heralded a move into teaching and as a Teaching Fellow in the School of Computer Science, had been developing courses and lecturing on Information Technology and the social and ethical impact of computer technology for 11 years prior to joining CEED's precursor, CAPOD, in Sept 2011. In addition to her degrees and post-graduate qualification, Sonny holds a Microsoft Office Specialist Master qualification.

Responsibilities

• Financial administration to support the CEED team. This includes: acting as Departmental Designated Person authorising Purchase Orders and processing invoices; assisting in production of annual budget and carrying out budget monitoring; producing reports for financial and other activity metrics; setting up external suppliers used by CEED on the University systems; non-staff expenses; and staff travel.
• General administrative support to the Co-Directors and other members of CEED staff
• Departmental health and safety officer
• Reviewing department policies and processes

Responsibilities continued:

• Contributing to teaching on Introduction to University Teaching modules (ID5101&2).
• Working on other Educational Development related activities.
• Managing CEED’s pool of Maths/Stats and Academic Skills tutors.
• Delivering 1:1 academic skills sessions.
• Design and delivery of bespoke academic skills projects or workshops for a variety of cohorts.

Background:

I came to St Andrews in 2010 to undertake a PhD in Mediaeval History.  During my PhD I tutored in the School of History and helped co-establish a programme of academic skills workshops, which helped fuel my interest in teaching and skills development.  I have previously worked for CAPOD as a Study Skills tutor- a role I also fulfilled at Heriot-Watt University- and have experience of working with secondary school pupils and adult learners.  In another guise, I worked part time for an Edinburgh based charity focussed on young people's wellbeing.

I have been a Fellow of the Higher Education Academy since 2016 and am currently working towards Senior Fellowship.

Background

Maddy received a Master's degrees in Ecology and Evolution from the University of St Andrews in 2020. From there, she spent a couple of years overseeing and administering the Kids and Youth Ministries for the Kingdom Vineyard of Northeast Fife. Maddy joined CEED in April 2023 as the Laidlaw administrator.

Background:

In 2021, I graduated from the University of St Andrews with an MA in French and Italian. During my studies, I spent time living and working abroad in various places to improve my linguistic skills: Ceillac (Hautes-Alpes, France), Bordeaux (Gironde, France), and Biella (Piemonte, Italy).

After graduating, I moved to Edinburgh and worked as a Learning Designer for the Australia-based digital education provider, Online Education Services. In this role, I created courses for Swinburne Online and Federation University Online in a range of subjects, such as Law, Nursing, Food & Nutrition, Psychology, and Education.

I joined the team at CEED as a Digital Education Developer in February 2023. I am now working on creating new online postgraduate courses for the University of St Andrews, combining my experience of the Moodle platform with my pedagogical expertise.

I continue to exercise my language skills by privately tutoring French and Italian online.

Lecture capture responsibilities continued:

Staff development and training

• Managing requests from users.
• Providing one-to-one support for first time recorders.
• Managing the hive@st-andrews.ac.uk email account.
• Providing drop-in support.
• Creating and updating documentation.
• Creating self-help videos.
• Running workshops.

Systems administration

• Provisioning modules and assigning rights.
• Monitoring recordings in progress.
• Monitoring and recovering unprocessed recordings from teaching PCs.
• Recovering recordings within Panopto.
• Documenting Sys Admin procedures.
• Supporting the School of Medicine with transition from Echo360.
• Creating and managing support tickets with Panopto.

Communications and marketing

• Ensuring signage is present in teaching venues.
• Reporting on uptake (monthly).
• Updating blog (including interviewing staff).
• Liaising with Media Services.

Other TEL activities

• Testing new systems/apps.
• Testing of Clickers.
• Creating additional user stories.
• Moodle conversions.
• Interactive whiteboards.
• Undertaking an individual project.

Background:

I graduated from the University of Dundee in 2009 with a BSc in Interactive media Design. During university there was a strong focus on taking a design from initial conception to finished product. Having gone through this process many times I have an understanding of common problems that can arise throughout the design process and how to mitigate or solve them. I have a strong focus on user centred design. I have experience working with companies to develop requirements and using these requirements to develop the best solution possible.

After Graduating I worked For Dundee United FC as a media tech and maintaining their website. From there I started my own web design and graphics company that I ran for about 2 years. After this I started as a Media technician at the University of St Andrews. Working at the University has allowed me to grow and expand my knowledge of AV equipment and gain good understanding of how it can be used to enhance both teaching and learning.

With the ever increasing rate at which technology is evolving I have found that it is beginning to drive and shape new teaching methods and learning strategies focusing heavily on AV technologies and Online learning resources. This experience is now being put to use in my role as the university’s lecture capture coordinator. Having had a big interest in technology enhanced learning due to being a dyslexic student at university, my current roll gives me the chance to push these technologies to give our students the best learning experience possible.

Specific areas of work include:

• Designing and delivering the bi-annual mandatory training workshops for all new postgraduate tutors and demonstrators.
• Programme lead for the University's new Postgraduate Certificate in Academic Practice (PGCAP), which is open to all staff who teach at the University.
• Module lead for the PGCAP core module Curriculum Design and Assessment.
• Supporting staff preparing individual route applications for HEA Fellowship.
• Facilitating learning communities and networks across the University.
• Line managing the Student Developer (Postgraduate) in CEED.

Additional information:

I represent the University on the following external committees/organisations:

• AdvanceHE Teaching Excellence Awards Lead (TEAL)
• Institutional Management Group of Scottish Higher Educational Developers (SHED - practitioner network)
• Heads of Educational Development Group

Background:

I hail from Halifax, Nova Scotia in Canada. I came to St Andrews in 1991 to do my Doctorate in Psychology, which I completed in 1995. There followed a series of fixed-term contracts in the School of Psychology, as Demonstrator, Research Fellow on a project to assess safety awareness training in the nuclear industry, and Teaching Fellow.

Following my contracts in the School of Psychology (Oct 1996 - May 2000) I worked with Dr Colin Mason as Research Fellow in Learning & Teaching on a SHEFC-funded project (May 2000 - Jan 2002). The MAPPING project developed a set of resources to help staff developers and lecturers create reflective portfolios to demonstrate their skills in and approach to teaching/training, research, administration and management in a variety of contexts.  After that, I worked six months half-time at the University of Paisley as a Lecturer in Psychology, and concurrently half-time at SALTIRE as Web Development Consultant. I started full-time as a Web and Educational Development Consultant in SALTIRE in Sept 2002.

My role evolved over the years till my focus was entirely Educational Development.  After CAPOD was formed in 2011 by the merger of SALTIRE, GRADskills and Staff Development units, I took on the coordination of GRADskills and became Educational and Postgraduate Researcher Developer. In spring 2020 CAPOD split into two new units, the Centre for Educational Enhancement and Development (CEED) and Organisation and Staff Development Services (OSDS). In spring 2021 I became Head of Educational Development, line managing the new Student Developer (Postgraduate) who took over responsibility for managing the GRADskills Programme and the Academic Skills Project.

Publications/Conference Papers:

1. McKiggan-Fee, H., Walsh, L., Hacking, B., & Ballantyne, G. 2013 Sep 30. Postgraduates who teach: a forgotten tribe? Not here!. Practice and Evidence of the Scholarship of Teaching and Learning in Higher Education [Online] 8:2.
2. Mason, C., McKiggan-Fee, H. & Moir, R. (2006). Piloting a new survey instrument to compare first and final-year students' course experiences. Universities Scotland Higher Educational Developers Conference, Stirling
3. McKiggan-Fee, H., and Mason, C. (2001). Evaluation of prototype resources for the MAPPING project. Workshop given at the 6th annual SEDA Conference for Staff and Educational Developers (Nov. 20-21), Manchester.
4. McKiggan-Fee, H. and Mason, C. (2001). From "Pride and Prejudice" to "Warts and All" - the Uses of Portfolios in Higher Education. Informal discussion group at the 13th annual HESDA conference (Nov. 7-9), Manchester.
5. McKiggan-Fee, H. Mason, C. and Matthew, B. (2001). MAPPING - Multimedia Approach to Profiles and Portfolios: Interactive Guidance. Two workshops given at the NetCulture Showcase Event for ScotCIT Staff Development Projects (Nov. 5-6), St Andrews.
6. McKiggan-Fee, H., and Mason, C. (2001). Multimedia Approach to Profiles and Portfolios: Interactive Guidance. Two workshops on portfolio development given at North Highland College (Nov. 1), Thurso.
7. Matthew, B. and McKiggan-Fee, H. (2001). Portfolio Development - "Never mind the weight, feel the quality". Keynote address at the ILT/LTSN Conference on Enhancing Continuing Professional Development (May 15), Glasgow.
8. McKiggan-Fee, H., Mason, C. and Matthew, B. (2001). MAPPING - Multimedia Approach to Profiles and Portfolios: Interactive Guidance. Workshop given at the SEDA and SEDA Scotland Spring 2001 Conference (Apr. 2-3), Glasgow.
9. McKiggan-Fee, H. and Mason, C. (2001). MAPPING - Multimedia Approach to Profiles and Portfolios: Interactive Guidance. Workshop given at the NetCulture Showcase Event for ScotCIT Staff Development Projects (Feb. 26-27), Edinburgh.
10. McKiggan-Fee, H., Mason, C. and Matthew, B. (2000). MAPPING - Multimedia Approach to Profiles and Portfolios: Interactive Guidance. Seminar given at the 5th annual SEDA Conference for Staff and Educational Developers (Nov. 20-22), Manchester.

Background:

I am originally from Mumbai, India and I moved to St Andrews in 2015 to undertake my doctoral studies. I have a Masters in Advertising and Marketing Communications from Bournemouth University and an MBA (Masters in Business Administration) from Mumbai University. I received my PhD in Film Studies from the University of St Andrews in 2020. Prior to my current role, I have worked as a Study Skills tutor, PGR Project officer and Administrator for CEED during my PhD studies. 

Celina is originally from Vancouver, British Columbia, Canada. Prior to moving to Scotland in 2020, she worked as a communications specialist for a variety of educational, non-profit, social service, and government agencies. Her previous roles have included managing the communication portfolios of a First Nations-led non-profit organization and of a municipal public library, serving as a policy analyst for the environmental health protection branch of the British Columbia Ministry of Health, and working as a freelance editor (spanning academic manuscripts to poetry, and everything in between).

Celina has a Bachelor of Arts in Anthropology from McGill University, a Master of Arts in Professional Communication from Royal Roads University, and a diploma in print/digital publishing from Langara College.  

Responsibilities

Trish provides administrative support for CEED Student Development, assisting Developers and monitoring inboxes.

CEED's remit is to enhance and develop education in terms of the following:

• Student Development: Support for our students to develop University graduate attributes, and a range of professional and academic skills.
• Educational Development: Support for our staff who teach.
• Technology Enhanced Learning and IT Skills: Support for our staff and students to develop their TEL and IT skills.

Background:

I am a graduate of the University of St Andrews (BSc (Hons.) Psychology) and have a Masters’ Degree in Organisational Psychology, and a postgraduate diploma in Personnel Management. I am a Fellow of the Chartered Institute of Personnel and Development, a qualified Belbin and DiSC practitioner and have British Psychological Society level A and B certificates in Psychometric testing.

Prior to working at the University, I worked with Ford Motor Company in Employee Relations, and Training and Development roles. I joined the University in 2003 as a Staff Development Officer, before holding the roles of Head of Organisational Development, Head of Student Development, Deputy Director of CAPOD and Co-Director of CAPOD. 

Responsibilities continued:

• Delivering 1:1 Academic Skills sessions.
• Design and delivery of bespoke academic skills workshops to a variety of cohorts.
• Assisting with the design and delivery of professional skills workshops.
• Overseeing student mentoring programmes.
• Coordinating the Transitions Toolkit.

Background: 

I recently finished my PhD in International Relations, previously, I gained my MLitt in International Political Theory, both at the University of St Andrews. During my studies, I have worked as a tutor in the School of International Relations as well as assisting CAPOD with various projects and as a Study Skills tutor. Before moving to Scotland, I worked as a skills coordinator in Uganda, aiding both school and university students in a range of skills with a focus on critical thinking.