Business Transformation team

The Business Transformation Board (BTB) and its portfolio of initiatives are supported by the Business Transformation team, which consists of a support team and two delivery teams.

The delivery teams are made up of business analysts and project managers who work together on assigned initiatives as prioritised by the BTB.

The business analyst and project manager both play leadership roles - the business analyst in defining the problem or opportunity and ensuring the solution meets the business need and the project manager for leading the team and delivering the solution. These two roles, equally, are required for project success.

The purpose of the support team is to provide:

  • portfolio support services to enable the Business Transformation Board to prioritise, plan and guide the Business Transformation Portfolio
  • programme and project support services to support staff delivering business transformation programmes and projects
  • centre of expertise services to support the delivery of the BTP and its constituent portfolios, programmes and projects through the provision of standard methods and processes, ensuring they are deployed appropriately through training, coaching, internal consultancy, knowledge management and assurance. 

Find out more about the services offered by Business Transformation.

BT values your opinion. If you have an idea for how we can improve our services, please contact the Business Transformation helpdesk

Business Transformation staff

Management team

FM

Finlay Miller

Director of Business Transformation

KL

Karen Laing

Deputy Director of Business Transformation

MH

Mark Hood

Head of Business Architecture and Analysis

NC

Neil Carrie

Head of Service Enhancement


Business Transformation Portfolio: Delivery Team

NH

Neil Howatson

Senior Business Analyst

JC

Jillian Connolly

Senior Business Analyst

CF

Colin Fleming

Senior Business Analyst

JS

Jon Sidebottom

Senior Business Analyst

JS

Jenny Shackelford

Business Analyst

BB

Becky Ballantyne

Business Analyst

TA

Tracy Allan

Business Analyst

LP

Laura Paterson

Senior Business Analyst

DH

Debbie Hutchison

Senior Business Analyst

GD

Gail Davidson

Project Manager

KB

Kamila Brady

Project Manager

LR

Lauren Rice

Project Manager

GR

Graeme Rew

Project Manager

AL

Annabelle Lamont-Woolf

Project Manager

KH

Kieran Harris

Project manager

GT

Gareth Taylor

Project Manager


Hub Portfolio: Delivery Team

DM

Dee McDougall-Bagnall

Education Project Officer

SC

Sarah Cook

Project Officer

Graduate Apprentices

RB

Rachel Baker

Graduate Apprentice

AS

Annabelle Sey

Graduate Apprentice