Guest information for Whitehorn Hall
The University of St Andrews welcomes you to Whitehorn Hall.
General information about St Andrews accommodation can be found on the guest information page. Information specific to Whitehorn Hall can be found below.
The reception/residence office at Whitehorn Hall (which is in University Hall – Lumsden Wing) is open daily from 8am to 7pm. If you have any questions or need help during your stay, please contact reception.
Bedroom servicing
Bedrooms are serviced daily. Towels, complimentary toiletries and coat hangers are provided in each room.
Car parking
There is space for a limited number of cars. Please ensure you do not block exits or entrances.
There are two disabled parking spaces between Lumsden Wing and Old Wing.
Please note that cars are left at your own risk and you should leave no valuables in them.
Common room
There is a games room on the ground floor and study rooms on the first floor.
Dining room
A dining room is on the first floor of University Hall – Lumsden Wing, where meals are available on a self-service basis.
Fire alarm
Details of fire procedures can be found in your room. You should familiarise yourself with all the fire exits within your building. If you need assistance to evacuate in an emergency, please contact a member of staff as soon as possible after arrival.
Fire alarms are tested every Tuesday between 11.30am and 11.45am.
The fire sensors in rooms are very sensitive. Hair spray, perfume, aftershave, and similar items may set off the fire alarm, so please use these carefully.
General enquiries
The reception/residence office (which is in University Hall – Lumsden Wing) is open from 8am to 7pm. In the event of an emergency between 7pm and 8am please contact the duty person by calling +44 (0)1334 46 7165.
Keys
When you arrive, you will be given an electronic room key. This will give you access to the building, your bedroom and the main University Hall building. Please carry it with you at all times.
If you are locked out, please contact reception.
Please remember to return your electronic room key when you leave.
Laundry
Our Laundry services are run through the Washstation app. Please contact reception for further information.
Incoming mail is distributed from the letter rack in the dining room in University Hall – Lumsden Wing. Packages and registered letters will be held in the residence office and you will be notified of any for you.